After the findings
Remediation and re-underwriting support
Help turning file findings into a workable fix: revised checklists, merchant briefing notes, re-underwriting of a defined population, and a follow-up sample.
Quoted after the findings report · Scoped to the population and the fix
A findings report that sits in a shared folder is not remediation. This engagement starts when you already know what was wrong in the files and need to change origination without pretending the past sample never happened.
We help credit and operations decide which gaps need a population review, which need a merchant conversation, and which need a policy rewrite. Re-underwriting is only proposed where the file evidence cannot support the original decision.
We do not run collections, restructure customer debt, or operate a call centre. If hardship treatment is in scope, we review the file trail of that treatment; we do not take over the cases.
Fees for this work are quoted after the findings, because the size of the population and the depth of the fix are not knowable in a brochure.